Relay Gets Two Major Functionality Upgrades, More Features On the Way

Relay Breaking News Platform BBG

Relay, the mobile-first, breaking news platform that was released by the Office of Digital and Design Innovation in December, 2013, has been upgraded with two major features:

1. Making Cards Sticky by ‘Pinning’
Previously, Relay displayed content in chronological order on a timeline at the bottom of the interface, with the first card on the left containing the most recent piece of content. However, we anticipated that users would soon request the ability to feature specific content and ensure that selected cards would be the first thing that users see when the Relay interface loads (similar to making content “sticky” on other platforms). With the new ‘pinning’ functionality, featured cards — that hold everything from live video streams to interviews — can be designated to display in the first slot of a card timeline.

2. Photo Card AutoGeneration
For our December, 2013 release, we were excited to offer journalists the ability to generate video, text, and Tweet cards directly from their mobile phone.  In our latest release, the new Photo Card AutoGeneration feature allows journalists to shoot photos on their phones and share them with Relay via Email. We are leveraging the Flickr platform and API for storage and image serving and the ‘Email to publish’ workflow is consistent with easy-to-learn video-Email process that received positive feedback from our field testers.

NASA GSM Launch

Credit: NASA’s Goddard Space Flight Center

What’s Next?

The Relay team continues to prioritize enhancements based on BBG journalist feedback and also suggestions from NASA, who plans use Relay to cover the launch of the NASA-JAXA Global Precipitation Measurement (GPM) Core Observatory on February 27, 2014. Features that we expect to release in the coming weeks include:

1. Easy Updates: The Easy Updates feature will allow us to publish new enhancements to existing Relay events without having to erase existing content.

2. Turn-key Language translation: Creating Relay instances for non-English language services is a fairly manual process. With some work, we can create sites in any language based off of a set of defined terms in Google spreadsheets or other cloud based document storage platforms.

3. Enhanced Alert Messaging: We’re re-working the flow and design for how users can sign up for Email alerts and will be rolling out SMS alerts in the coming weeks

4. SEO and Page Load Optimization: We’ll be re-architecting code to ensure that search engines can see our content and also provide for faster download times to mobile and desktop platforms

5. Audio Card Generation: We’ll be leveraging the SoundCloud API to allow journalists to record audio interviews from their mobile devices and publish that content to Relay

6. Designing For Multi-day/Multi-week Events: We are working with an information architect to design interfaces and user flows for events that go on for several days/weeks. We plan to make use of this new design for the 2014 World Cup in Brazil.

At the Yesterday and Today Beatles 50th Anniversary show in Washington, DC with Carolyn Presutti (donning Google Glass) and Jose Vega (center)

At the Yesterday and Today Beatles 50th Anniversary show in Washington, DC with Carolyn Presutti (donning Google Glass) and Jose Vega (center)

7. Continued Experimentation With Google Glass: Wearable technology is the shiny new toy that journalists are dreaming about for the collection and broadcast of on-the-ground content and Google Glass is the ‘must have’ gadget of the moment.

I joined VOA’s Carolyn Presutti and BBG’s Jose Vega to test Glass and to see how it would integrate with Relay at a tribute show for The Beatles in Washington, D.C. at the venue where they first played in the U.S., 50 years ago. Glass was able to transmit photos and video to Relay via Email, but, without some serious hacking to Glass, live video streaming is restricted to private Hangouts that can’t be embedded into Relay or other Web pages. We’re excited to monitor the evolution of Glass’ live broadcast functionality and see how it can be integrated into the set of Relay feature offerings.

What features would you like Relay to have? Mail Randy Abramson and let us know!

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Randy Abramson

Randy Abramson

Randy Abramson is the Director of Product Management and Operations for the Office of Digital & Design Innovation. Follow him on Twitter: @randyabramson.

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